Privacy Policy

At BookSmart Global Publishing (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage our publishing services.

1. Information We Collect

We may collect the following types of information:
a. Personal Identification Information
Full name, Email address, Phone number, Billing address / shipping address, Payment details (processed securely via third‑party payment gateways; we do not store full card details).
b. Project‑Related Information
Manuscripts, drafts, and other written contentAudio recordings (for transcription or audiobook production), Personal stories, images, or biographical data (for legacy projects), Notes from consultations or interviews.
c. Technical & Usage Data
IP address, Browser type and version, Pages visited and time spent on our website, Cookies and similar tracking technologies (see Section 6).
d. Communication Data
Records of emails, messages, or calls between you and our team.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage, and complete the publishing services you request (editing, design, distribution, etc.)
  • To communicate with you about your project, updates, and invoices
  • To process payments securely
  • To improve our website, services, and customer support
  • To send you occasional newsletters, marketing materials, or special offers (only if you opt in; you may unsubscribe at any time)
  • To comply with legal obligations (e.g., tax reporting, anti‑fraud measures)

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data only in the following limited circumstances:

  • Service Providers: With trusted third‑party vendors who help us operate our business (e.g., payment processors, printing partners, distributors like Amazon KDP, email marketing platforms). These parties are contractually bound to keep your data confidential and use it only for the services they perform for us.
  • Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information to comply with legal obligations or protect our rights.
  • With Your Consent: In any other situation, we will obtain your explicit permission before sharing your information.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These include:

  • Secure servers and encrypted connections (SSL)
  • Restricted access to personal data (only employees directly working on your project

  • Regular security reviews

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Project files (manuscripts, designs): We may keep a secure archive for up to 3 years after project completion, in case you need future updates or reprints. You may request earlier deletion at any time.
  • Contact and billing information: Retained for as long as you remain a client, plus a reasonable period afterward for legal and accounting purposes.

  • Marketing data: Retained until you unsubscribe or request removal.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect some website features.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data (subject to legal or contractual obligations).
  • Restriction: Ask us to limit how we process your data.
  • Portability: Receive your data in a structured, machine‑readable format.
  • Objection: Object to certain processing activities (e.g., direct marketing).

To exercise any of these rights, please contact us at [Insert Email Address]. We will respond within 30 days.

8. Third‑Party Links

Our website may contain links to external sites (e.g., Amazon, payment gateways, social media). We are not responsible for the privacy practices or content of those third‑party websites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us, and we will delete it promptly.

10. International Data Transfers

If you are located outside Nigeria, please note that your information may be transferred to, stored, and processed in Nigeria or other countries where our service providers operate. By using our services, you consent to such transfers. We will take appropriate steps to ensure your data receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Effective Date.” We encourage you to review this policy periodically.

12. Contact Us

These Terms and Conditions, together with any signed proposal or package agreement, constitute the entire understanding between you and BookSmart Global Publishing. They supersede all prior communications, whether written or oral.

13. Contact Information

For any questions regarding these Privacy Policy, or to request a copy in another format, please contact us:

BookSmart Global Publishing
PDXiHub, CIPM Road, Alausa, Ikeja, Lagos, Nigeria
Email: info@booksmartglobalpublishing.com
Phone/WhatsApp: +234 803-958-4177

Scroll to Top